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Operating Principles

The Office of Quality Assurance and Accreditation (OQAA) is working under some principles which framework it activities and plans:

Principle 1: “Holistic” approach. All aspects of the institution’s activities, academic, administrative and managerial, on-shore and off-shore, will be subject to audit and reporting.

Principle 2: “Based on self-assessment” – “Trust but verify”. The institution will be judged according to its own objectives, that is, on whether or not it is achieving its own mission in a purposeful and clear fashion.

Principle 3: “Improvement focus”. KUST Quality Assurance will have a focus on assisting and facilitating improvement within KUST. It sees audits as a value tool to assist KUST to enhance quality education. OQAA is a partnership, “cemented with a common will to improve”.

Principle 4: “Planning framework”. The quality assurance model adopted presupposes a planning and evaluation framework to quality systems. Objectives must be planned, actions taken must be measurable in verifiable ways, reviews of the plans and measures be undertaken. Surveys particularly of employers and students are seen as crucial instruments for continuous improvement. The set objectives must be “SMART”, i.e. Specific, Measurable, Achievable, Realistic and Time-bound.

Principle 5: Data and resources. Whatever resources are needed by the OQAA should already be required by the institutions’ own internal quality systems and process. The OQAA‘s self-assessment approach builds assessments around what already happens or should be happening. In brief, the QAO’s operational catchwords are “accountability” and “improvement” through “self-assessment” against objectives” achieved by good “planning” and “processes”, but “measured” and periodically “reviewed.”

Principle 6: Quality teaching, learning, research and support services or auxiliary services, continuous improvement as a core value. Quality teaching, learning, research are essential to KUST’s mission, goals and activities. The University’s quality assurance processes are intrinsic to the work of all staff, who are undertaking or supporting teaching and the promotion of learning and research.

Principle 7: Benchmarking and evidence-based approach The University evaluates its achievements against appropriate national and international benchmarks. Its quality assurance methods are evidence-based, where outcomes and feedback from stakeholders (including students, staff, employers and the community) will provide the basis for analyses and conclusions on which improvements are planned.

Principle 8: Collegiality and Team spirit ,The University’s procedures reflect the principles of rigorous peer review, such as identify areas for improvement, foster collaboration, and team spirit, exchange of best practice, and encourage critical self-evaluation.

Principle 9: Modus Operandi Audit Processes. Members of audit teams will be independent of the institution they are auditing and will be trained in auditing techniques. To assist both auditors and institutions, audit guidelines will be developed collaboratively by the KUST Quality Assurance Unit.